Privacy Policy

Effective February 22, 2026

Dilly Dally Labs ("we", "us") provides an evidence-grounded document intelligence platform that parses, verifies, and writes structured outputs you can trust. This policy explains how we handle your data.

Information We Collect

• Account data — name, email, and organization info provided through Clerk authentication.
• Uploaded documents — PDFs, images, and other files you submit for processing.
• Usage data — pages visited, feature usage, IP address, browser type, and timestamps collected automatically.
• Cookies — small files stored by your browser to maintain sessions and preferences.

How We Use Your Data

• Provide and operate our document extraction, verification, and export services.
• Authenticate users and enforce organization-level data isolation.
• Improve service quality, fix bugs, and develop new features.
• Communicate service updates and respond to support requests.
• Comply with legal obligations.

Document Data

Documents you upload are processed to extract structured information and are stored within your organization's scoped environment. We do not use your uploaded documents to train AI models unless you explicitly opt in to a fine-tuning workflow.

Data Sharing

We do not sell your personal information. We may share data with:

• Infrastructure and service providers (hosting, authentication, AI inference) necessary to operate the platform.
• Law enforcement or regulators when legally required.
• A successor entity in the event of a merger or acquisition.

Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. You may also opt out of non-essential communications at any time.

Security

We use encryption, access controls, and organization-scoped data isolation to protect your information. No system is perfectly secure, but we take commercially reasonable measures to safeguard your data.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion by contacting us.

Children

Our services are not directed at children under 13. We do not knowingly collect their personal information.

Changes

We may update this policy and will post changes on this page with a revised effective date.

Contact

Questions about this policy? Reach us at joy@dillydally.dev.